General Information
MEDICAL STUDENTS
We are involved in the training of medical students and would appreciate it if patients can accept them as part of out team. Reception staff will always inform the patients when a student is present, allowing you the choice of whether or not you wish them to be included in your consultation.
FLU VACCINATION REMINDER
An influenza vaccination is recommended for patients with chronic respiratory disease, heart disease, liver disease, renal disease, neurological disease, diabetes, patients with immonsuppression due to disease or treatment, patients in nursing homes or long stay residential, carers and everyone aged 65 and over. Please contact our reception in September/October for details of vaccination clinics.
FEES
The NHS does not cover certain services provided by the practice, and you should expect to pay a fee. These include:
Pre-employment medicals
Passport forms and signature
Fitness to drive medicals
Insurance certificates
Private medicals
Private medical certificates
SICKNESS CERTIFICATES
You do not require a doctor’s certificate for any illness lasting 6 working days or less. You should, if required, complete a self-certificate form (SC2) which is available at reception. For any illness lasting longer than 6 working days the doctor can issue a certificate (MED 3). An appointment is always required for such a certificate to be issued.
CONFIDENTIALITY
The practice carefully observes the NHS guidelines regarding patient confidentiality. All patient information held on computer is also governed by the Data Protection Act 1998
FREEDOM OF INFORMATION ACT
The Freedom of Information ( Scotland) Act 2002 gives the public a right of access to all types of recorded information by the public authorities, including the Health Service. We are obliged to respond to requests for information and provide that information, subject to particular conditions and exemptions set out in the Act. The Practice has adopted the British Medical Association Model Publication Scheme to meet the requirements of the Scottish legislation. Much of the information covered by the scheme is contained in this booklet but should you require further information please contact the Practice Manager.
COMMENTS/COMPLAINTS/GRIEVANCES
It is our wish to provide a helpful, friendly and efficient service to our patients at all times. If, however, you have any comments or grievances concerning the running of the practice or regarding your own treatment please feel free to discuss this with the doctor or a member of our reception staff. If the matter cannot be resolved to your satisfaction you may be asked to put your complaint in writing, addressed to the practice manager.
Online Prescriptions
Click here to order repeat prescriptions online
Our ground floor premises has suitable access for disabled patients.
DO NOT USE THIS SITE FOR EMERGENCY MEDICAL SERVICE.
IN AN EMERGENCY, CALL 999 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.
