First Contact Team

The First Contact Team provides a first point of contact for anyone living in the community, aged 16 and over, and who does not have either a District Nurse or an Active Social Work worker. First Contact provides a quick referral, quick assessment and where possible- a quick service. Customers are benefiting from this faster service which is improving referrals and assessment times for people in the city. First Contact provides a service for customers, their relatives and carers.